Gift Voucher Redemption
Someone loves you! They’ve just treated you to fun-times, tonnes of smiles and life-long memories.
We want to help you through this process to make sure you get the most out of your gift subscription.
Select Your City & Subscription
Fill in all the details required and insert the voucher code from your voucher booklet where it states ‘coupon code’. If you have any questions about the process, please read the ‘Important information about your gift’ section.
01.
1. Pick the region and type of subscription from the list below.
02.
2. Where it says ‘coupon code’ enter the unique code that you have been sent. This will bring the value of the transaction to ‘£0.00’.
03.
3. Fill in your details and complete your registration.
LONDON
Redeem Gift Voucher
BRISTOL
Redeem Gift Voucher
BIRMINGHAM
Redeem Gift Voucher
LIVERPOOL
Redeem Gift Voucher
CARDIFF
Redeem Gift Voucher
MANCHESTER
Redeem Gift Voucher
Redeem Your Voucher
1) Enter your unique voucher code where it says 'coupon code'.
2) The value of the transaction should go to '£0'. You will not be charged for this initial transaction.
3) Fill in your details and click 'subscribe'.
Read More
Important Information
about your Gift
1) Please choose which region your voucher applies to. Please refer to your voucher if you are unsure.
2) Fill in all the details requested.
3) In capitals, please enter your unique voucher code where it asks for the ‘coupon code’. This will change the value to ‘£0’.
4) Click subscribe.
By completing the form and registering on our system, you are providing us with the necessary information that we need to complete your order and allocate your tickets.
Please note that to access your pre-paid gift subscription, you must register for a subscription on our platform. This subscription will automatically renew once your pre-paid months have ended. Upon automatic renewal you will be charged our standard rate of £40 per month and will continue to receive tickets until your subscription is cancelled. You are free to cancel at any time.
If you have any questions, do not hesitate to reach out. You can speak to our Support Team on support@buckt.uk.
• You will receive information about how to access the Buckt app in your confirmation email.
• Your first set of activities will begin in the following month to when you signed up.
• By the third working day of that month, your activities will be uploaded to the app.
• You will then be able to book in for those activities.
Example:
If you signed up on the 24th June, you will receive your first set of activities in July.
The tickets will be uploaded to the app by the 3rd working day of July.
To access the pre-paid boxes of your gift subscription, you must register for a subscription on our platform.
This subscription will automatically renew once your pre-paid months have ended. Upon automatic renewal you will be charged our standard rate of £40 per month and will continue to receive tickets until your subscription is cancelled. You are free to cancel at any time.
You are free to cancel at any time once you have received your first set of activities. Of course, we would love you to stay, but you’re not tied in. To cancel, please email support@buckt.uk.
If you choose to stay with us, you will be charged on the 1st day of the month of your next set of tickets after the pre-paid months have ended, and will continue to be charged on the first day of every following month.
You can access our FAQs and Help Centre via this link or through our website. Here you will be able to find the answer to most questions. If you are unable to to get the information you need, you can submit a support ticket by clicking the button at the bottom of the page titled ‘submit a ticket’.
Please allow one working day for all responses.
Please note: you will likely find an answer to your questions quicker via the Help Centre, so we would always advise checking there first.
Step 1) Access the Buckt app
You will be given instructions about how to access to the Buckt app when you are set to receive your set of activities. We will reach out to you, so there’s nothing you need to do.
Step 2) Book.
Decide which activities you’d like to do. You can do all of them, or just the one or two that really take your fancy. Then follow the instructions given in the ‘How To Book’ section of activity page.
Step 3) Receive confirmation or further instructions.
You will receive a confirmation message or further instructions. This will usually come via email (but do check the specific information for each activity).
Step 4) Complete the activity.
Turn up on the date and time arranged only. If you turn up at any other point, unfortunately you will not be served. If you book in but can’t make it, please notify us ASAP. Unfortunately those that repeatedly book in for activities but do not attend risk having their subscriptions terminated as this can severely damage the relationships between Buckt and the activity provider (and spoil the fun for everyone else).
Step 5) Time to complete.
You have three months in total to complete the non-date specific activities, but must book in by the last day of the month that those tickets were allocated to you. For example, if you received a box in October, you will have until the end of December to complete the activities, but must be booked in by the 31st October.
You have three months to complete all non-date specific activities, however these must be booked in by the last day of the month that your tickets were allocated to you.
Example:
If you receive your activities in October, you have until the last day of December to complete the activities, however must be booked in with the activity provider by 31st October.
Please note: to access your pre-paid gift subscription, you must register for a subscription on our platform. This subscription will automatically renew once your pre-paid months (i.e. the amount of months included in your gift) have ended. Upon automatic renewal you will be charged our standard rate of £40 per month and will continue to receive tickets until your subscription is cancelled. You are free to cancel at any time once you have received your first set of activities.
You will be asked to specify the second person on the subscription when you register. Either the ‘lead subscriber’ or the ‘secondary subscriber’ must be in attendance for every booking. They are free to go together, or take someone else if the other can not attend.
Yes. You can purchase one-off tickets called ‘Bring A Friend Passes’ (AKA BAF Passes) for certain activities within your box. These are usually sold at a lower price than the RRP.
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Stay In Touch
Gift Voucher Redemption
Someone loves you! They’ve just treated you to fun-times, tonnes of smiles and life-long memories.
We want to help you through this process to make sure you get the most out of your gift subscription.
Select Your City & Subscription
Fill in all the details required and insert the voucher code from your voucher booklet where it states ‘coupon code’. If you have any questions about the process, please read the ‘Important information about your gift’ section.
01.
1. Pick the region and type of subscription from the list below.
02.
2. Where it says ‘coupon code’ enter the unique code that you have been sent. This will bring the value of the transaction to ‘£0.00’.
03.
3. Fill in your details and complete your registration.
Redeem Your Voucher
1) Enter your unique voucher code where it says 'coupon code'.
2) The value of the transaction should go to '£0'. You will not be charged for this initial transaction.
3) Fill in your details and click 'subscribe'.
Read More
Important Information about your Gift
1) Please choose which region your voucher applies to. Please refer to your voucher if you are unsure.
2) Fill in all the details requested.
3) In capitals, please enter your unique voucher code where it asks for the ‘coupon code’. This will change the value to ‘£0’.
4) Click subscribe.
By completing the form and registering on our system, you are providing us with the necessary information that we need to complete your order and allocate your tickets.
Please note that to access your pre-paid gift subscription, you must register for a subscription on our platform. This subscription will automatically renew once your pre-paid months have ended. Upon automatic renewal you will be charged our standard rate of £40 per month and will continue to receive tickets until your subscription is cancelled. You are free to cancel at any time.
If you have any questions, do not hesitate to reach out. You can speak to our Support Team on support@buckt.uk.
• You will receive information about how to access the Buckt app in your confirmation email.
• Your first set of activities will begin in the following month to when you signed up.
• By the third working day of that month, your activities will be uploaded to the app.
• You will then be able to book in for those activities.
Example:
If you signed up on the 24th June, you will receive your first set of activities in July.
The tickets will be uploaded to the app by the 3rd working day of July.
To access the pre-paid boxes of your gift subscription, you must register for a subscription on our platform.
This subscription will automatically renew once your pre-paid months have ended. Upon automatic renewal you will be charged our standard rate of £40 per month and will continue to receive tickets until your subscription is cancelled. You are free to cancel at any time.
You are free to cancel at any time once you have received your first set of activities. Of course, we would love you to stay, but you’re not tied in. To cancel, please email support@buckt.uk.
If you choose to stay with us, you will be charged on the 1st day of the month of your next set of tickets after the pre-paid months have ended, and will continue to be charged on the first day of every following month.
You can access our FAQs and Help Centre via this link or through our website. Here you will be able to find the answer to most questions. If you are unable to to get the information you need, you can submit a support ticket by clicking the button at the bottom of the page titled ‘submit a ticket’.
Please allow one working day for all responses.
Please note: you will likely find an answer to your questions quicker via the Help Centre, so we would always advise checking there first.
Step 1) Access the Buckt app
You will be given instructions about how to access to the Buckt app when you are set to receive your set of activities. We will reach out to you, so there’s nothing you need to do.
Step 2) Book.
Decide which activities you’d like to do. You can do all of them, or just the one or two that really take your fancy. Then follow the instructions given in the ‘How To Book’ section of activity page.
Step 3) Receive confirmation or further instructions.
You will receive a confirmation message or further instructions. This will usually come via email (but do check the specific information for each activity).
Step 4) Complete the activity.
Turn up on the date and time arranged only. If you turn up at any other point, unfortunately you will not be served. If you book in but can’t make it, please notify us ASAP. Unfortunately those that repeatedly book in for activities but do not attend risk having their subscriptions terminated as this can severely damage the relationships between Buckt and the activity provider (and spoil the fun for everyone else).
Step 5) Time to complete.
You have three months in total to complete the non-date specific activities, but must book in by the last day of the month that those tickets were allocated to you. For example, if you received a box in October, you will have until the end of December to complete the activities, but must be booked in by the 31st October.
You have three months to complete all non-date specific activities, however these must be booked in by the last day of the month that your tickets were allocated to you.
Example:
If you receive your activities in October, you have until the last day of December to complete the activities, however must be booked in with the activity provider by 31st October.
